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预订政策

预订政策，时间安排和付款

驾驶课时间在1之间变化.5小时和2小时，除非另有说明. 学生可以在你想要的地点接送，这项服务是免费的，提供所有的behind- wheel课程计划. Travel to and from those locations is not billed towards the lesson, 但在长期旅行的情况下，可能会收取额外费用. 许可包 accommodate for 30 minutes of travel to and from your pick-up/drop-off location time. 教师往返最近办公室的时间超过30分钟，将需要额外的差旅费.

Pick-up may be accomplished at school, home or any place designated by parents or adult students. The distance between any student’s pick-up and drop-off locations may not exceed 30 miles. 课程期间的距离超过30英里，讲师无法完成课程中所要求的技能和知识目标, while still allowing for travel time to the drop-off within scheduled lesson time.

必须提前更改接送地点. 学生需要意识到，迟到将导致减少他们的课程时间. Instructors have tight lesson schedules and are allowed specific travel time between lessons.

我们努力为您安排合适的预约时间. 除了在正常工作时间提供的课程时间之外, 我们提供清晨的报价, 晚上, 晚上和周末上课时间. Special allowances may be made for non-standard time appointment requests. Special requests for non-standard lesson times may be made by contacting your instructor or the office.

学生将被指派一名主导师，并一直与该导师在一起，除非发生冲突，需要替换. 如果发生冲突, 我们将指派一位代课老师, reschedule the lesson to the end of the current scheduled program, or reschedule the lesson to any unscheduled availability in that instructor’s calendar. For detailed information on lesson policy, and no show appointment policy please refer to our 学生合同.

付款:

Guaranteed lesson or other service reservations require payment in full at the time of booking. 付款计划是可供选择的计划. 有关条款和条件，请直接与办公室联系. We cannot book the initial appointment on the website for those on payment plans. 付款计划不接受通过网站, but must be requested in person or via telephone at the time of booking.

我们大部分的借记卡/信用卡付款都是通过在线和电话进行. 现金付款、支票或汇票付款，可先交回办事处或邮寄. 我们的教官没有装备在路上发收据. 我们不接受为服务付费的承诺, and payment must be received by the office in advance of the first lessons. 退回支票的费用将以最高容许率收取.

调度策略:

im体育登录保护学生项目的价值. AFSI does not expire 驾驶课 programs; any pre-paid program is price protected from increases in price and changes during your program. 学生将永远拥有“最好的”利益. 如果一个计划, 包, 包, class, 测试或程序在完成之前被更改或修改, the student will receive the better of the new plan or upgraded to the next best option.

Once registered and payment is processed, your application is available to begin scheduling. Self-scheduling may be available for some services in some areas and is continuing to evolve. 您的日程安排不会过期，如果您选择可用的自我日程安排，办公室将不会联系您. 如果您选择办公室辅助调度，或者您所在地区没有自行调度的可用性，或者您的特定需求，您必须通过申请im体育，您将进入您所在地区的指导团队的调度队列. AFSI 是否提供适当的计划时间表, 包, 包, class, 在合理的时间内直接向保荐人/家长和/或注册中提供的学生提供考试或课程. 合理时间段定义为基于学生所在地理区域的当前学生数量进行调度的当前平均时间.

而这通常需要2-4天, periods of heavy registration volume around summer months and school holidays may exceed this time. 在这种情况下，我们通常会通过注册中提供的所有方法进行联系，以更新按注册顺序添加到调度队列中的联系人. AFSI will make every attempt to accommodate every student’s needs in scheduling.

如果学生的最后期限迫在眉睫, 希望赞助商/家长和/或学生联系 AFSI 提前确认最后期限. We will make accommodations for students that have immediate needs in: going away to college, the military or residency changes as well as sports and activities schedules. 没有人会错过预定的时间.

In times of heavy registration, we will attempt to get initial lessons started. 联系和安排的最长时间不超过14天，以安排所有或部分所需元素，因为有些项目的设计是延长一段时间，可能需要在安排下一个步骤之前完成一些步骤。. Our registration team will attempt to make at least 3 contact(s) by phone, email and/or text to any or all of the contact information provided at registration. 在接触量大或已公布的紧急情况期间，这可能需要比正常时间更长，预计可能会超过正常的14天. We will always guarantee students will get 100% of their lessons booked and scheduled, 请对我们有耐心.

退款政策:

im体育登录保护学生项目的价值. AFSI does not expire 驾驶课 programs; any pre-paid program is price protected from increases in price and changes to programs. 学生将永远拥有“最好”的利益. 如果一个计划, 包, 包, class, 测试, 或者课程在完成前更改或修改，学生将收到较好的新计划或先前的计划，或升级到下一个最佳选择.

一旦完成注册和付款， AFSI 是否提供适当的计划时间表, 包, 包, class, 测试, 或在合理的时间内直接向保证人/家长和/或注册中提供的学生提供课程. 一段合理的时间被定义为基于学生所在市场区域的当前学生数量进行调度的当前平均时间.

而这通常需要2-4天, periods of heavy registration volume may exceed this time. 在这种情况下，我们通常会通过注册中提供的任何方式进行联系，以更新按注册顺序添加到调度队列中的联系人. 没有人会错过注册. In times of heavy registration, we will attempt to get initial lessons started.

联系和安排的最长时间不超过14天，以安排所有或部分所需元素，因为有些项目的设计是延长一段时间，可能需要在安排下一步之前完成一些步骤。. Our registration team will attempt to make at least 3 contact(s) by phone, email and/or text to any or all of the contact information provided at registration.

就像夏令营和私立学校注册一样， AFSI 不退款计划, 包, 包, 类, 测试, 或注册后的其他项目. AFSI will make every attempt to accommodate every student’s needs in scheduling. 如果学生的最后期限迫在眉睫, 希望赞助商/家长和/或学生联系 AFSI 提前确认最后期限.

We will make accommodations for students that have immediate needs in going away to collage, the military or residency changes as well as sports activities schedules. 国家驾照考试的道路技能和知识考试一经注册和支付，将不退款. 已注册并预定的项目和未预定的项目，在联系后尚未开始联系的项目 AFSI via application in the following 14-day period will be given priority scheduling. If priority scheduling is not available the student will be considered for REFUND without a registration fee.

退款政策的例外将只在极端需要的情况下作出，并将由 AFSI. AFSI 重视家长/赞助者和学生，这些政策旨在保持我们项目和日程安排的价值和一致性，并将继续努力保持最佳的客户服务.

im体育取消政策: Please make all lesson and other services cancellations via your student portal. 如果您需要重新安排时间，并且无法自行安排时间，请参考上面列出的时间安排政策，以获得适当的联系方式和重新安排时间. 或者你也可以联系你的老师 . . . 变更请求. 如前所述, times of heavy contact volume may have delayed response time from phone, 电子邮件和聊天通信. All requests must be made 48 hours in advance and at no time less than 24 hours in advance. Cancellation/reschedule requests can often be difficult via the main office phone lines, 由于办公电话经常达到最大容量. Please also note that our office is not staffed for schedule 变更请求 on weekends. 如取消im体育: -必须至少提前48小时预约 – Is subject to forfeiture of the lesson(s), or a $40 re booking fee per scheduled hour 驾照考试取消政策: Appointments that are made for Driver’s License 测试ing must be paid when the reservation is being made. Any offer for cash payment at the 测试 time is subject to instructor/examiner availability, and availability of an Examiner is not guaranteed without an appointment. Missed Road Test Appointments are subject to a $15 rescheduling fee, 超出任何相关费用的任何相应驾驶课.

COVID-19担忧:

Due to the overwhelming response we have received after the COVID-19 quarantine, 由于许多国家和税务部门不再进行驾驶考试，对驾照考试的需求大幅增加. 我们招聘了许多新员工，并正在培训他们，以提供您所期望的优质客户服务.

需要知道

-我们要求学生戴上口罩上课. This is a requirement, if you live in a county with a mask mandate.
-每辆车在每个学生下课后都要进行清洁和消毒.
-我们要求，如果你有任何症状，无法上车上课，请立即通知你的老师.

通信、可用性和调度:

我们正在努力回复所有来电和电子邮件，但我们有大量的简单询问，这使得我们很难以有效的方式联系到每个人.

需要知道

– We ask that you please limit your inquires to either one avenue of email, chat or phone and please reach out only once unless your issue is a time sensitive manner.
– Rest assured that we have plenty of availability for lessons and 测试ing. 我们保留了一部分存货以备急用.
– We reach out to our new registrations in the order that they register, so please allow at least 3-4 days for our scheduling staff to contract you about your lesson schedule.
-发邮件通知 registration@allfloridasafety.com so that we can burn the midnight oil and prepare your schedule after normal hours.
– Updates are reflected in your student portal under the “My Schedule” tab.
—测试调度仍可进行在线自调度, 但如果你没有看到想要的测试点, 请im体育. 如果你对日程安排没有时间敏感性, we kindly ask that you pick from appointments available online if you have not done so already.

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